Five Reasons the NPAC is Invaluable to Communications Service Providers

People ManHolding Phone sto 254x300 Five Reasons the NPAC is Invaluable to Communications Service ProvidersWe often get asked: just what is the NPAC, and why does it matter so much?

The Number Portability Administration Center (NPAC) is the most authoritative and comprehensive source for information related to local telephone numbers in the United States. What does that mean?

As carriers compete to acquire customers and launch new services, the NPAC is there to provide a trusted, reliable, and cost-effective way to exchange critical data and stay connected.

Here are five things about the NPAC that make it a unique and vital part of every carrier’s business:

  1. The NPAC is universally connected and operates in real-time.
    All telecom operators in the U.S. receive broadcasts from the NPAC seconds after changes are made–so when a number ports from one carrier to another or customers are moved between facilities in an emergency, all connected service providers can keep sending traffic to that number with no disruption. Delays for individual operators or out-of-sync conditions are addressed immediately, and absolutely no one is left out of the loop.
  2. The NPAC is neutrally administered and this neutrality is guaranteed.
    The NPAC is administered with 100 percent neutrality by rule of the Federal Communications Commission (FCC), making it a trusted resource for all telecom operators, regardless of size or network technology. Uniform rules govern access to NPAC data for everyone in the industry and those rules restrict usage to critical network functions like rating, routing and maintenance, while forbidding commercial exploitation and unlicensed distribution. Carriers therefore know that information published in the NPAC will be kept confidential and won’t be used to compete against them.
  3. NPAC is a 10-digit telephone number registry.
    Other national telephone number registries manage information at the six-digit or seven-digit level. This means they can only communicate about telephone number ranges, which can be made up of thousands or more numbers at a time. The NPAC is designed to recognize each telephone number individually, based on individual customer or device characteristics. This makes the NPAC a more versatile and adaptable resource for network management in a customer-centric world.
  4. The NPAC supports multiple network technologies and is future-proofed.
    Comprehensive and efficient telephone number management is critical for service providers as they migrate from traditional networks to IP. The NPAC tracks telephone number attributes related to public switched telephone network (PSTN) routing as well as for next-generation technologies like IP messaging and VoIP. Since its inception, the NPAC has continually adapted to new network technologies, and doesn’t become outdated as the services attached to telephone numbers evolve.
  5. You can utilize the NPAC with no incremental charges.
    The NPAC operates at a fixed fee to the communications industry, regardless of the volume of usage. So, no matter how many numbers are ported or updated in the system, no incremental charges are assessed.

Interested in hearing more? We have only just started to skim the surface of how the NPAC serves the communications industry. Stay tuned over the coming weeks for several more entries on what the NPAC is capable of. Can’t wait that long? Feel free to reach out to us with your questions or comment below.

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Bill Reidway

About Bill Reidway

William Reidway is the Vice President of Numbering Services at Neustar. He is responsible for development of Neustar’s industry-leading Number Portability Administration Center (NPAC) to support the implementation of Local Number Portability (LNP) in North America.

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