Bad debtors turn up like a bad penny in communication service provider networks (CSPs). Recent studies estimate 65 percent of “new” subscribers who were found to have a history of prior bad debt incurred even more debt the second time around—30 percent more than the original debt they owed—and were gone within 12 months. This [...]
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Emerging Trends for Mobile Life
2012 started much the way that 2011 ended– with a focus on mobile life. Communication service providers (CSPs), consumer electronic vendors, and network suppliers continue to fuel the obsession with connectivity through new devices, mobile broadband, and innovative ways for us to stay in touch. For those that attended any of the behemoth trade events [...]
Make it Personal and Protect My Privacy
We love all the personal content our mobile devices bring us… wherever we are in the world. A few taps brings us driving directions directly to the handset showing our current location. We can sign-up to receive personalized offers from our favorites brands. We even can be alerted to company policies that are relevant to [...]
Lessons from the Telecom Industry
This year proved to be another pivotal year in the transformation of the telecommunications landscape. In the U.S., the Federal Communications Commission (FCC) tackled big issues including carrier consolidation, net neutrality, universal broadband and inter-carrier billing. The operators themselves raced toward the promise of 4G. AT&T and T-Mobile announced their union and then announced it [...]
Mobile Messages for the Holidays
This has been an important year for mobile. Worldwide there will be 6 billion mobile connections at the end of November. 6 billion! What are we doing with all these mobile connections? Checking Fantasy Football stats. Updating our Facebook status. Just to put some facts to that observation–nearly 70 percent of wireless users in the [...]
New Study Confirms One Nationwide NPAC Administrator Provides the Most Economic, Reliable and Effective Numbering System
Today, Neustar released an economic study by Dr. Scott E. Masten, Professor of Business Economics and Public Policy at the University of Michigan’s Ross School of Business. This study finds that maintaining a single number portability administrator nationwide provides substantial economic benefits to support innovation, reliability, and the effectiveness of numbering services. Download the full [...]
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Texting to Any Mobile-Connected Device–Not Just a Mobile Phone
Texting has become a major communications vehicle for us and according to analysts it has surpassed voice calling in many networks globally. Overwhelmingly, most people use their cell phones for person-to-person texts and popular data application services including: advertising, alerts for voice mail, weather, banking, emergencies and social networking. Many individuals and services have become [...]
The Number Portability Administration Center for the Average Person
We recently explained what the Number Portability Administration Center (NPAC) is from a communications service provider’s viewpoint and some of the reasons it is such an important resource. For those that aren’t veterans of the telecom industry, this can sound a bit like Greek. We are often asked to explain, in layman’s terms, how the [...]
Five Reasons the NPAC is Invaluable to Communications Service Providers
We often get asked: just what is the NPAC, and why does it matter so much? The Number Portability Administration Center (NPAC) is the most authoritative and comprehensive source for information related to local telephone numbers in the United States. What does that mean? As carriers compete to acquire customers and launch new services, the [...]
Unlock the Potential of Mobile Marketing
Across the board we are seeing some big numbers for Mobile Marketing and this excites us, because really, this industry is only in its infancy. eMarketer reported that in 2010 U.S. mobile ad spending was up 79 percent over 2009 reaching over 700 million dollars. They also predict that this number will climb to over [...]
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