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Three Ecommerce Essentials for a Great Holiday Customer Experience

October is approaching faster than a sugar-hungry Trick-or-Treater. Move over, Back to School, holiday shopping is on the way. Is your ecommerce site ready? Now is the time to make your improvements for the year’s busiest online retail season. We’ve identified three types of improvement – spanning marketing and IT – to deliver a better […]

Three Trends That Will Change the Face of Digital Marketing

As digital marketers, we love the idea of revolutionary technology: those rare, brilliant, disruptive applications that will forever change the way we communicate with customers. However, a change doesn’t need to be revolutionary to make a huge impact. In fact, more often than not, the evolution and maturation of existing technology is what really changes […]

Consumers Need The Inside Track On Privacy

The behavioral advertising train has left the station. It’s speeding along with customers’ data as its freight. Not all customers, however, want to go along for the ride. As marketers, we know that personalized ads and content drive better brand campaigns and a better customer experience. We know that about half of consumers believe personalized ads […]

More .BRANDS Prepare for Launch with Specification 13 Requests

The past months have seen a surge in brand applicants moving forward with their new gTLD applications, following ICANN’s approval of Specification 13 and publication of the associated application process. All brands that have received a Contracting Information Request are eligible to submit a Specification 13 request. Timely submission of Specification 13 requests, as well […]

Three Opportunities to Find Your Best Customers and Engage Them

As a digital marketer in 2014, you stand at a crossroads of opportunity. On your left are the customers and prospects, ready and receptive to a personalized digital dialogue with your brand. On your right are data and analytics, newly arrived to help you identify your most profitable customers and deliver this dialogue directly to […]

Who’s Who in the New Dot Brandscape… And Why Should You Care?

Let’s go to the scoreboard. There are 1751 applications for new top-level domains. Nearly 1/3 (635) are brands. The rest are generics (e.g. .Buzz) and geographies (e.g .NYC). So, brands are definitely interested in new TLDs – and a handful of major industries have jumped into the lead. If you’re in any of those verticals, […]

Why Can’t My Marketing Data Work Harder?

Marketers harvest data like Kansas harvests wheat – and just like those farm silos, marketers’ data stores are bulging. But too often, that data just sits there. According to a recent Neustar-Digiday report, 35 percent of marketing professionals say that their data collection is only “moderately effective” in meeting business needs – while thirteen percent […]

Do You Know Your Activation From Your Attribution?

We recently teamed up with Digiday to survey 100 digital media and marketing executives on the challenges of personalized marketing. More than half of them (53%) reported “always” or “often” struggling to personalize their marketing at scale. Brands know that they need to get personal – delivering a relevant, one-on-one dialogue to their customers – […]

Brand TLDs: Four Reasons To Move From .COM To Your .BRAND

Ask Google, Amazon, AXA and hundreds of other brands: branded top-level domains are the future of the web. Since 2012, when the Internet Corporation of Assigned Names and Numbers (ICANN) opened up applications for new TLDs, more than 600 businesses have submitted applications for branded TLDs. Should your company launch a .brand TLD? Absolutely, says […]

Why Omnichannel Marketing is Now Essential for Financial Marketers

At NetFinance 2014, a panel of industry marketers agreed on two things. One, omnichannel marketing can sharpen your competitive edge, connecting data across touchpoints to address customers more personally. And two, most in financial services lack the systems to make it work, though they are making progress and are determined to stay the course. Omnichannel […]