Throughout history, people have had to come up with ways to organize information and make it accessible to others. The more information people need to sift through, the more tools and aids people require in order to be efficient. For example, in a phone book, the phone numbers are not randomly listed, but are sorted in alphabetical order. Businesses are broken out into their own section distinguished by their placement on yellow paper making it visually easy to distinguish. These elements, along with many others help make it more efficient for someone to locate a phone number without looking at the entire list one-by-one.
Like the size of phone books, the size of our customers’ accounts have grown over time and they are requiring better tools to manage their monitoring services. These needs have not gone unnoticed and we are designing user interfaces to handle the largest of accounts. Whether they are monitoring 5 websites or 50,000 websites, we want to ensure they are able to do so with the greatest of ease. For example, asynchronous data loading will ensure fast page load times regardless of the size of their account. This is done by loading only the data that is displayed on the screen and then loading additional data when it is required to be displayed. This attention scale ensures that our customers are able to complete tasks as effectively and efficiently as possible.
New tools and capabilities include tagging, searching, sorting, and filtering. Tagging allows customers to organize their monitoring services in any way they see fit by applying one or multiple tags to a monitoring service. These tags can then be searched, or used to filter the monitoring services quickly and easily, even if trying to locate only the QA servers in Indiana, for instance among thousands around the world. Additionally, we have designed and built a grid system for displaying detailed settings and information for each monitoring service. Through the grid, customers can choose which columns of data are displayed, and can then search and sort very quickly. Among the many advantages, identifying soon-to-be-alerting monitoring services has never been easier.
Most importantly, we are enabling customers to perform bulk operations across all of their monitoring services, a necessity when working with lots of monitoring services. Whether it is editing alert settings, creating maintenance windows, or modifying timeouts and objectives, the system can handle mass updates. While some settings only apply to particular monitoring types, we have designed for this and are able to intelligently exclude irrelevant settings based on the customer’s selection. Overall, this functionality will save considerable time and effort for our customers. They simply select the services to update and make the update simultaneously.
We are incredibly excited to bring these and many other enhancements to our customers. We are leaving no stone unturned to ensure the best possible experience across all facets of the product.